Bai88 Privacy Policy — Your data is our responsibility

1 Introduction & Scope

Bai88 (https://bai88.xyz) is a trusted online gaming platform in Bangladesh. We understand how important your personal information is to you, which is why our privacy policy is built on complete transparency — so you always know what data we collect, why we collect it, and how we use it.

This privacy policy applies to all bai88 platform services, including our mobile app, website, and any other digital channel we operate. By accessing our site or using our services, you are considered to have agreed to the terms of this privacy policy.

Our policy is written in plain, straightforward English so every user can easily understand it. If any part is unclear, please reach out to our support team.

2 What Information We Collect

Bai88 only collects information that is necessary to provide our services. We do not ask for unnecessary or excessive data.

Information collected at registration

• Full name and date of birth (for age verification)
• Mobile number and email address
• Password (stored in encrypted form, never visible to anyone)
• Referral code (if applicable)

Information Collected During KYC Verification

• National ID or passport number
• Proof of Address (where applicable)
• Selfie photo (for identity verification)

Information Collected During Transactions

• Payment method details (bKash/Nagad/Rocket number or USDT wallet)
• Deposit and withdrawal amounts and timestamps
• Transaction Reference Number

Automatically Collected Information

• IP Address & Device Information
• Browser and operating system type
• Site access times and page visit history
• Cookie & Session Data

3 How We Use Your Information

In accordance with your privacy policy, bai88 uses the information we collect for the following purposes:

• Service Delivery: To manage your account, process transactions, and ensure a smooth gaming experience.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To resolve your questions, complaints, and requests.
• Promotions & Bonuses: To send you relevant offers based on your gaming activity (with your consent).
• Legal Compliance: To comply with applicable laws and regulatory authority directives.
• Platform Improvement: To improve user experience and platform performance.

4 Information Sharing & Disclosure

Bai88 does not generally share your personal information with anyone. However, there are limited circumstances where sharing may occur:

Payment Processors

Information required to process transactions via bKash, Nagad, Rocket, or crypto gateways is shared with the relevant payment processors. These processors operate under their own privacy policies.

Legal Authorities

Information may be disclosed in response to a court order, a lawful request from law enforcement, or a directive from a regulatory authority. In such cases, we only provide the specific information requested.

Technology Partners

Only the minimum information necessary to operate our services is shared with game providers and technology partners. They are contractually obligated to protect your data.

5 Cookie Policy

The bai88 website uses cookies. Cookies are small text files stored in your browser that help improve your experience on our platform.

Types of Cookies We Use

• Essential Cookies: To maintain login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To evaluate site performance (not personally identifiable).

6 Data Retention Period

Bai88 does not retain your information longer than necessary. Different types of data have different retention periods:

• Account Information: For the duration the account is active, and 5 years after closure.
• Transaction Records: A minimum of 5–7 years as required by law.
• Gaming History: Up to 3 years after account closure.
• Cookie & Session Data: Upon session end or after a maximum of 1 year.
• Support Conversations: 2 years after last contact.

Once the retention period expires, data is securely and permanently deleted or anonymized.

7 Your Rights

Bai88 respects your right to data protection. Below are your key rights:

8 Security Measures

Bai88 has implemented multiple layers of security to protect your data. These measures are always active as part of our privacy policy.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & IDS: A system that detects and prevents unauthorized access.
• Password Hashing: Passwords are stored using the bcrypt algorithm — they are never visible to anyone.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Data Backup: Encrypted backups are maintained at all times in secure locations.
• Access Control: Only authorized personnel have access to limited data.

9 Children's Privacy

Bai88 is an adult gaming platform. No one under the age of 18 is permitted to use our services. We do not knowingly collect personal information from minors.

If we become aware that a minor is using our services, the account will be immediately suspended and any collected data will be deleted.

If, as a parent or guardian, you believe your child is using our platform, please notify our support team right away.

10 Changes to Privacy Policy

Bai88 reserves the right to update this privacy policy as needed. Any changes will be reflected on this page with a revised date.

For significant changes, you will be notified via your registered mobile number or email. Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with any changes.

11 Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our Data Protection Team:

We take every request seriously and work to resolve it as quickly as possible. Maintaining your trust and our relationship with you is our top priority.